The company’s partnership with OpenAI will see three big steps in integrating the technology into its systems.Įinstein GPT will be incorporated into Salesforce customer relationship management (CRM) products, with a goal of helping to craft marketing emails and write support articles based on past case notes.
Einstein GPT…is another way we are opening the door to the AI future for all our customers.” “This comes at a pivotal moment as every company is focused on connecting with their customers in more intelligent, automated, and personalized ways. “The world is experiencing one of the most profound technological shifts with the rise of real-time technologies and generative AI,” said Marc Benioff, CEO of Salesforce, in a statement. system that it hopes will help salespeople, marketers, and customer service agents do their jobs more efficiently, as well as detailed plans to integrate the chatbots into the Slack messaging system. The company on Tuesday introduced Einstein GPT, an A.I.
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